Need an
e-commerce site?
Let’s build the right one.

in e-commerce
Agency Partner
Working across Europe
You don’t need to arrive with a specification.
Tell me how you sell today, who your customers are, how pricing works, what happens after an order is placed, what your team still does manually and which systems need to talk to each other.
We’ll work out the rest together.
You bring
the business
We work out what you actually need
Then we
build it
The technology comes after we understand the business. Not the other way around.
An e-commerce site
is rarely just a website.
Products & catalogue
Customers & pricing
Orders & workflows
Stock & fulfilment
Systems & data
What happens next
You may need all of this. You may need only a small part of it.
The point is to work that out before we start building, not after.
From “we need an online store” to something that actually works.
01
Tell me how your business works
We talk about your customers, products, pricing, orders, sales process, existing systems and what you want the new site to change.
No technical brief required
02
We work out what the site actually needs
I map the customer journeys, business rules, integrations and features that matter, and separate them from the things that sound useful but probably aren’t.
03
We turn it into a plan
You get a clear picture of the platform, structure, functionality, integrations, priorities and what needs to happen before development starts.
Something you can actually use, not a 90-page document nobody wants to open.
04
Then we build it
If it makes sense for the project, I can handle the implementation too, including configuration, development coordination, integrations, testing and everything needed to get the site ready.
05
We launch. And make sure reality matches the plan.
Before go-live, we test the important journeys and business rules, fix what doesn’t make sense and make sure your team knows how the new setup works.
I’m not here to sell you more than you need.
E-commerce can get complicated quickly. But complexity by itself isn’t a reason to build more, buy more software or add another integration.
We’ll start with how your business actually works and make decisions from there.
If something is worth building, I’ll tell you why.
If it isn’t, I’ll tell you that too.
I work best with businesses where e-commerce actually matters.
You may have a large or unusual catalogue, complex fulfilment, several customer journeys, integrations, repeat customers, an existing store that has outgrown itself, or simply a product that deserves a much better buying experience.
Some of those businesses are manufacturers and distributors with complicated B2B requirements. Others are retail brands that simply want a better store.
What matters to me is that there is a real business to understand, not just a template to fill.
That’s part of my job.
You’ll always know what I think.
If BigCommerce is a good fit, I can build the solution there.
If another platform makes more sense, I’ll say so.
If a feature sounds impressive but won’t help your business, I won’t try to sell it to you.
And if something needs expertise I don’t have, I’d rather bring in the right person than pretend I know everything.
B2B or B2C?
The fundamentals are the same: customers need to find the right product, understand it, trust the business and complete the purchase without unnecessary friction.
B2B simply adds another layer: account structures, negotiated pricing, permissions, approvals, complex catalogues and system integrations.
I work with both.
You’ll work with the same person from the first conversation to launch.
Just someone who already knows why the decisions were made and is there when the awkward questions start.

A bit about me, since we may end up working together.
That means I tend to look at a project from both sides: what the business needs to achieve, and what customers and employees actually have to deal with every day.
I’m not a developer, and I don’t pretend to be one. My job is usually somewhere in the middle: understanding the business, working out how the commerce system should behave, and making sure the people building it understand why.
I ask a lot of questions before recommending anything. If something doesn’t make sense, I’ll say so. If I don’t know something, I’ll say that too. And if we need a specialist for part of the job, I’d rather bring in the right person than bluff my way through it.
Enterprise & B2B delivery
Projects for global brands
From discovery to launch
SELECTED EXPERIENCE
Some of the problems I’ve worked on over the years.
01
From scattered requirements
to a buildable e-commerce solution
02
From commerce symptoms
to the real operational problem
03
From complex delivery
to something ready to launch
Across projects, this has included
Making products easy to find and understand through clear categories, search, filters, product information and navigation.
Working out how different customers buy, what they need to see, and how pricing, promotions and account-specific rules should behave.
Designing the path from basket to payment, delivery and order handling, including the less visible processes behind the storefront.
Making sure the storefront reflects what the business systems actually know about products, customers, stock, pricing and orders.
Customer-specific catalogues and prices, approvals, allocations, purchase orders, account structures and other rules that go beyond a standard checkout.
Testing how the whole thing works in reality, coordinating launch, and finding whether a problem sits in the storefront, integration, data or business process.
Much of this experience comes from complex B2B environments, but the same principle applies to any e-commerce business: the storefront only works when the customer journey and everything behind it work together.
Thinking about a new e-commerce site?
You don’t need a finished specification before we talk.
